Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when interacting with our platform. This includes:

• Name, email address, phone number when you create an account or contact us
• Financial data you input for analysis purposes, including income, expenses, investment details
• Business information if you're using our services for commercial purposes
• Payment information when you purchase our services (processed through secure third-party providers)
• Communications you send us, including support requests and feedback

Information Collected Automatically

When you use our platform, certain information is collected automatically through cookies and similar technologies:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (general geographic location based on IP address)
• Technical diagnostics that help us improve platform performance

How We Use Your Information

We use collected information for specific, legitimate purposes. Here's what we do with your data:

Data Storage and Security

We take data security seriously. Your information is stored on secure servers located in Australia, with backup systems that ensure data availability while maintaining strict access controls.

Security Measures

• End-to-end encryption for data transmission using industry-standard SSL/TLS protocols
• Encrypted storage for sensitive financial information at rest
• Multi-factor authentication options for account access
• Regular security audits and vulnerability assessments
• Restricted employee access with role-based permissions
• Continuous monitoring for suspicious activity and potential breaches

While we implement robust security measures, no system is completely impenetrable. We encourage you to use strong passwords and safeguard your login credentials.

Sharing and Disclosure

We share your information only in specific circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform. These include payment processors, hosting providers, and analytics services. All service providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with tax obligations, fraud investigations, and other lawful requests from government agencies.

Business Transfers

If voremylqina undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You'll be notified of any such changes via email and through prominent notices on our platform.

With Your Consent

We may share information with other parties when you've given us explicit permission to do so. You can withdraw this consent at any time by contacting us.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

Access and Correction

You can request access to the personal information we hold about you. If you find inaccuracies, you have the right to request corrections. We'll respond to access requests within 30 days.

Data Portability

You can request a copy of your data in a structured, commonly used format. This allows you to transfer your information to another service provider if you choose.

Deletion Rights

You can request deletion of your personal information, subject to certain exceptions. We may need to retain some data for legal compliance, dispute resolution, or legitimate business purposes.

Objection and Restriction

You can object to certain processing activities or request that we restrict how we use your information. We'll honor these requests unless we have compelling legal grounds to continue processing.

Complaints

If you believe we've mishandled your personal information, you can file a complaint with us. If you're not satisfied with our response, you have the right to contact the Office of the Australian Information Commissioner (OAIC).

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods vary depending on the type of data:

• Account Information: Retained while your account is active, plus seven years after closure for legal compliance
• Financial Analysis Data: Retained for the duration of your subscription, with options to export or delete upon request
• Communication Records: Retained for three years to maintain service quality and resolve disputes
• Technical Data: Most technical logs are retained for 90 days, with aggregated analytics kept longer for platform improvement
• Payment Information: Transaction records retained for seven years per Australian tax requirements

After retention periods expire, we securely delete or anonymize your information so it can no longer identify you.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and gather usage information. You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

Types of Cookies We Use

• Essential Cookies: Required for basic platform operation, including authentication and security features
• Functional Cookies: Remember your preferences and settings to personalize your experience
• Analytics Cookies: Help us understand how users interact with our platform to make improvements
• Performance Cookies: Monitor platform speed and reliability to ensure optimal service delivery

We do not use advertising cookies or share cookie data with advertising networks.

International Data Transfers

Your data is primarily stored and processed within Australia. However, some service providers we use may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant data protection authorities
• Verification that recipient countries have adequate privacy protections
• Binding corporate rules for transfers within multinational service providers
• Your explicit consent when required by law

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately so we can delete it.

Changes to This Policy

We update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we'll notify you by email and display a prominent notice on our platform at least 30 days before the changes take effect.

Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you can close your account before they take effect.